AI Assistant for readers
Readers can ask your docs a question and get a short answer written from your published pages, with links to every page it used.
- Turn on “Ask AI” per site in Site settings → Customize (Pro and above). It adds a button to the header, and anything typed into ⌘K search can be asked in one click.
- Answers stream into a side panel, come only from the published pages of the version or language the reader is on, and cite each page as a numbered link. When the docs don’t cover a question, the assistant says so.
- Readers can ask follow-up questions and rate each answer helpful or not; the conversation stays open while they read the pages it cites.
- Insights shows how many questions were answered from your pages and lists the ones that weren’t, or whose answers readers rated unhelpful.
- Answers are written by Claude from Anthropic, now listed as a sub-processor. Questions are stored without IP addresses, and the assistant can ask for a captcha after a few questions.